Tilden 'bots "TO THE MOOOOON"! And Web-d...

I have a daughter. A daughter who likes pretty things, and like most daughters, likes to stand out once in a while. As the President of a local technology-hacking company, and having been involved with more than a handful of technology dresses & costumes in the Calgary area, she thought it would be a good […]

Well, we've found the ringleaders in this little impromptu telecommunications insurrection and took them out back, where we switched from our standard 'beat with a metaphorical hammer' to 'beat with an real hammer'. Which worked so well, actually, that our phones are now back up and behaving themselves. We can now take calls without any […]

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid. This leads us to a new policy […]

Just a quick note to say that our office is closed Monday, October 8 for Canadian Thanksgiving. We'll be back to work on Tuesday!