We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid. This leads us to a new policy […]
Reset Addresses
Dave Hrynkiw
May 22, 2012
Hey everyone, just a quick heads-up - there's was a bit of a technical hiccup with some account data, so we've had to clean out any stored addresses. We just know how much fun it is to type it in again, but fortunately any address that's used with an order will automatically get saved to your account and be ready to go for the next time around. Sorry for the inconvenience!
MORE POSTS
Another New Gearmotor - The GM19!
Here's a funky motor for you - the GM19! Slightly larger than the other metal gearhead series (GM11-14), and with a larger motor, this 35:1 beasty looks like a good contender for building mini-sumos or other small, speed-hungry robots! But be warned: It is a bit strange. The gearhead is mounted askew to the motor, […]
"Steady as she goes, steersman..."
Solarbotics / HVWTech will be on "maintenance mode" while the bulk of the staff go down to the MAKE Faire in San Mateo, California. The remaining staff have begged for some relief to make the week go easier, so we are not going to be doing any UPS shipments until Monday, May 21. And don't […]
Telephone Troubles...
In anticipation of our move to a new facility in a week or so, we've been getting the telephone company to tweak up our accounts. Which they've promptly managed to bung up nicely. If you're trying to get ahold of us and are getting "This number is not in service...", hang tough - all should […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.