Phones are Up

Dave Hrynkiw
January 9, 2012

Troubleshooting the Phone System

Well, we've found the ringleaders in this little impromptu telecommunications insurrection and took them out back, where we switched from our standard 'beat with a metaphorical hammer' to 'beat with an real hammer'. Which worked so well, actually, that our phones are now back up and behaving themselves. We can now take calls without any problems. Those poor phones thought that they could beat us... WHO'S TALKING NOW, HUH? Here's a hint: we are.

...on the phone.


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As you may have guessed, Solarbotics will be closed Monday, September 06 for Labour Day. Enjoy the weather if you're not living in Alberta! We'll continue regular office hours on Tuesday at 0900 MST.

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We're a Canadian Company, but the impact of the over-zealously worded American Legislation H.R.3261 "Stop Online Piracy Act" and S.968 "PROTECT IP" will affect foreign Internet sites. Being a central backbone to the Internet, the USA has an uncomfortably large influence on the rest of the English-speaking web, and so it's of our Canadian interest […]

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This is a quick note to announce our holiday schedule, which is going to be as follows: December 24 (Christmas Eve)- 9am to 12pm (half day) December 25 (Christmas Day) - offices are closed December 26 (Boxing Day) - offices are closed December 31 (The Day Before New Year's Day) - 9am to 12pm (half […]

February 1, 2002
New Product Return Policy

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid. This leads us to a new policy […]

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