If you've noticed, our website had another slight weapons malfunction that happened last night. Our server in NYC is raising from the ashes as we speak and the hamsters are back to spinning their wheels. We're even able to process orders now! Please don’t hesitate to give us a shout if you have any concerns […]
Order Form Glitches
Dave Hrynkiw
September 19, 2000
More teething problems! We're very aware of the secure server "security warning" that pops up when you click on an items "Add to Cart" button. Be assured, we ARE the appropriate receivers of the information. The problem stems from the ISP serving our website (Cadvision) having a secure server that doesn't correctly parse the names of their hosted sites (like us!). So when you see the error "Name does not match the Certificate" (being fp2.cadvision.com), it is in fact still getting SECURELY to Solarbotics.com. We're working on the problem, but be assured, your information is still safe in transmission to us.
Another bug is in the form of the multipliers used when you order multiple items, I.e.: Solarcells. Sometimes you may get a strange number on your cart check-out form. Be assured, we are going through each order carefully to make sure you are not being overcharged. This bug is a priority to kill!
Sorry about the minor problems - we're putting on our bug-stomping boots and working on it!
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Solarbotics Toll-Free number
In case if you want to contact us regarding orders, technical information, or questions, please use our new toll-free number: 1-866-276-2687 (1-866-B-ROBOTS). Now, just because it's toll-free for YOU doesn't mean it doesn't cost us nothing, so don't call just to ask me what time it is, ok? Ok. Thanks!
Credit Card Woes
Thanks to some information provided to us by a very determined customer (Thanks Erin!), we've been able to pin down why some of your credit cards were being declined. We've been able to correct and verify that this bug has been resolved, so those of you who have been declined while using an otherwise valid […]
Solarbotics is, um.. out of power...
There's a power failure in our area this morning, so what to do... Hey, let's take the staff out for breakfast! So since the phones are down, the server is down, the lights are out, and there's a sticky-note on the front door saying as much, we're not open. Not for another hour or two, […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.