Notice of Solarbotics Credit Card Proces...

Dave Hrynkiw
June 7, 2018

It is my unfortunate duty to inform the customers of Solarbotics who have used our web interface to place credit card orders that this information used on solarbotics.com has been compromised.

We recently had reason to suspect that our website had been somehow compromised regarding the credit card processing of customers' orders. Upon completing an in-depth analysis, we did indeed find malicious code embedded in the portion of our website that linked the customer data to Moneris Solutions, our credit card processor that is a joint-venture between the Bank of Montreal (BMO) and RBC Bank of Canada. This breach may have been in effect since October 24, 2017 until we corrected this on May 3, 2018.

Unless you have been directly notified by Solarbotics in a separate email, your credit card data was not subjected to this attack.

This malicious code collected credit card data (number, expiration, and CVD), but we do not have definitive proof that any other personal data wasn't compromised. We are currently directly emailing all customers we know have been affected, but as we do not have definitive proof of the limit of what data was accessed, we're posting this announcement. We strongly recommend all Solarbotics online customers change their passwords.

We are now confident the breach has been fixed, and we've since patched and added additional layers of security around our existing website. Furthermore, we are soon to be deploying our new website that has been in development over the last 12 months with more security features to protect from similar attacks.

I wish I had more enjoyable news to relate other than another breach in webcentric privacy. I sincerely apologize for any additional stress this may cause you. We hope you still will want to do business with Solarbotics, and if so inclined, we'll be happy to take your order over the telephone and process your transaction payment manually.

Further to this, we are updating our terms-of-service (I'm sure you saw that coming) to further comply with the GDPR. You can review these terms at our website.

If you have any questions regarding this situation, I am personally available to answer them to the best of my abilities during standard office hours at 1-866-276-2687.

Sincerely and apologetically,
Dave Hrynkiw
President, Solarbotics Ltd.

MORE POSTS

February 5, 2014
Wednesday Links: Robot Light Painting, M...

Masking tape and storytelling! Calcium pills and Scandinavian gods! Stop signs and distant relatives. None of the above mentioned things are going to be featured in this post, although they are extremely noteworthy. But all the things in the universe are interconnected, so there's still a chance that this stuff will make sense for someone. […]

August 11, 2004
L298 Compact Motor Driver Kit

Ok, we were fed up with the strange pinouts on the L298 motor driver, and decided to do something about it. The result is the Solarbotics L298 Compact Motor Driver. It happens to be the same size as a BEP tile, offers four status LEDs, plugs for easy wiring, and screw terminals for motor and […]

March 16, 2012
New Synapse Stuff n' Stuff

Well. Hello there. It's been a while, hasn't it? Have have you been doing? How did that thing end up going for you? And those mutual acquaintances of ours? All doing well, we hope. Except for that one mutual acquaintance. You know, the one with the eye patch and kangaroo. I don't know about you, […]

June 7, 2001
Comments? Tell us!

We have been working hard on our new front end to improve your Solarbotics experience, but being the people we are we always want to know more! Tell us what you think at our new Comments page!

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

cart