Well, the pile of stuff we've just got in finally fell on me, forcing me to deal with it. Got some neat new stuff!: GMTT Traction tires for our GMPW and SW wheels. Ideal for mini-sumo robots! GMWW02 Wheel Watcher Encoder kits for the GM2/3/8/9 series gear motors, and GMWWS spacers (needed for GM2 & […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Zendulums for Japan
Effective immediately, all the proceeds from the sale of Zendulum kits will be going to the Red Cross efforts in Japan. We'll change up the Zendulum laser artwork to note it as such shortly, and post the new pic. (Done!) Fractured Hinomaru inspired by James White's "Help Japan" poster.
OpenBeam & Nightmares in China Sour...
We've been a big fan of Openbeam for a long time, and when Terence Tam started producing 3D printers using this material, we were hopeful that this would be a great fit for his operation. Nice material, great engineering - what could go wrong? LOTS. Follow his spiral down the Asian rabbit-hole when his selected […]
Introducting the CMDR Shield for Arduino
Last week we beefed up the Ardweeny with the Multipack, and this week we're turning out attention to the Arduino. We've just released the CMDR (Compact Motor Driver) Shield, which lets you bi-directionally drive two gear motors or a single stepper motor, read 6 analog sensors, and control up to 8 servos all at the […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.