New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

March 22, 2013
Friday New Product: New Netduino and Rov...

Yaaaay, we finally have some new stuff to show off! Firstly, Secret Labs have released Netduino 2 and Netduino Plus 2 with some welcome upgrades. Netduino became even faster with more code space, and we have them in stock! Here's what else we have: Netduino Go Starter Kit $99.95 Love the Netduino but not a […]

August 11, 2004
L298 Compact Motor Driver Kit

Ok, we were fed up with the strange pinouts on the L298 motor driver, and decided to do something about it. The result is the Solarbotics L298 Compact Motor Driver. It happens to be the same size as a BEP tile, offers four status LEDs, plugs for easy wiring, and screw terminals for motor and […]

May 25, 2004
Content Added

Well, it's not exactly news, but we have managed to import most of the old content back into the site. There are still a few more additions to go, but this should keep you tinkering on new projects until then. Head over to the BEAM Resources section for the added BEP Applications, Photo Galleries, and […]

August 21, 2009
Didel Gears, LilyPad

Alriiiight. This week we've got a small handful of new plastic pinions (not to be confused with plastic onions) from Didel. These little units are great for sliding onto pager motors and mating to other gears. 0.71mm 6-Tooth Pinion 0.81mm 9-Tooth Pinion 0.78mm 12-Tooth Pinion 0.82mm 12-Tooth Pinion And, as promised last week, we've got […]

1 93 94 95 96 97 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart