So, like, it's that magical time of year where we of Albertaville, Canada get a long weekend. We don't even have a reason anymore. We just figure that we ought to have one, so we come up with a name that sounds semi-official and run with it. "Quick, we need to figure out what to […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Postal Strike - Important Note for Shipp...
Update: Looks like Canada Post is doing a rotating strike, so only one city will be affected at a time. This means that, most likely, orders shipped via postal methods will only be delayed 2-3 days. Purolator and UPS options are not impacted, and have no delays. Ok class, fictional robotic history refresher course 101: […]
Arduino Book...and the Pendulum Swing!
Here's a great booklet to accompany any new Freeduino purchase - "Getting Started with Arduino", written by Massimo Banzi (the co-founder of the Arduino Project). This title is based on his free-download introduction PDF, but takes is much farther, guiding new electronics enthusiasts into how to use the Arduino / Freeduino in a project. Also […]
Escaps back in stock!
Well, the last batch of Escap gearmotors went very fast. Let's hope this batch lasts a bit longer! Unlike the last set, this set has a higher reduction ratio of 663:1 instead of 362:1. This means it starts turning 0.46V (!) drawing only 3.3mA (!!) It's a 3V rated motor, but our tests show that […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.