Well, we're already half-way through December and the days, snow, and cold temperatures keep rolling on. For those of you in need to get some last-minute shopping in before the holidays hit, you're in luck. For the next two weeks (until Dec 29th) we have two totally-awesome Arduino-type deals: Shieldpack (This promotion has ended. Better […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Christmas Delivery Deadlines
To make sure you get that special something for that special someone we recommend that you order on or before the following dates: Country and/or Region Delivery Method Postal Mail Courier Ground Courier Air Canada Atlantic & Territories December 15 December 17 December 22 Ontario & Quebec December 16 December 18 December 22 Manitoba December […]
ScoutWalker III Prototype Kit Workshop
Steve Jones over at Bug'n'Bots has been working with us to be our official test-base for our new upcoming BEAM Walker Kit - the ScoutWalker III. In preparation for the 2004 Eastern Canadian Robot Games, Bug'n'bots is hosting a special workshop featuring this new beta-version kit. This new robot kit uses a very comprehensive BEAM […]
Pendulum project
It's really nice to receive pics of projects people have built out of our book "Junkbots". Here's one of the latest: the Pendulum by Christopher Pepe. Nice magnetic suspension mechanism! Read More...
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.