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New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Christmas Specials
Time to stock up on Solarcells and Capacitors! Once again, we have our Solarcell Christmas Specials 1 & 2, and our Capacitor Christmas Specials online. Check the "Sale Items" menu pick for details!
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We had some requests for some really, really small Pogo Push Pin Probes (Hmmm...shoulda named them PPPPs...). Anyway, here's the PP8s and the PPH2, which are the "short" version of the PP8 and the necessary holder to mount them. If you have really tight spaces you need to test, these are the probes you'll need!
Project (the day other than) Monday: Ice...
Inspired by the Ice Bulb published on Instructables, we decided to create our own version. Ice bulb suggests that we use a balloon to shape the ice and before it freezes, add an LED so that it can glow. Since we decided to use a whole bunch of LEDs (on a string), we opted to […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.