This Thursday (October 18) is the inaugural meeting of the Western Canadian Robot Society, Room MD213 7PM at the Southern Alberta Institute of Technology (SAIT). We're hoping to revive the interest in the local robot scene, as Calgary already has one of the biggest robot games in the world, and it's a killer center of […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Small batteries!
We've come across a variety of small batteries that are splendid for the small types of robots we're used to building! A variety of 3.6V and 4.8V packs ranging from 50mA to 300mA capacity means we have something ideal for almost any battery-powered BEAM bot. Check them out in the "New Items" link under "Products", […]
New RoboRapter/RS2 info!
Just got a note from Chance "knitsu" Brown, who's got a new flurry of RoboSapien & Roboraptor stuff on his website. Take a boo here! Oh, did I forget to mention RoboRaptoronline?
YouTube-tastic
Well folks, we don't have any new products to show off today (I guess we're all too busy watching the Olympics...), but we DO have a small handful of recently uploadedYouTube videos to show off. Dave has been sifting through some of our old archive tapes, and pulled out a few gems, like this footage […]
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Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.