You will not believe what happened today. Our boss showed up to work today wearing a red shirt with beige pants. BEIGE PANTS! Also, he just so happens to be leaning on the brand-new laser that was delivered not 20mins ago. It's a 60W Eplilog Helix (which you may have figured out for yourself), and […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Weekend Tidbits
Being April in Calgary, it should come as no surprise to any of you that yesterday we had a lovely blizzard which melted and froze, coating everything in a delicious layer of ice. This, of course, is somehow connected to the fact that Solarbotics El Presidante, Dave, is currently in Las Vegas where it is […]
Holiday Hours
Well it looks like that time of year when snow's in the air and we are out of the office for those precious holiday-tastic days. Over the next two weeks(ish) Solarbotics/HVWTech will be closed on the following dates: December 24th (Wednesday) December 25th (Thursday) December 26th (Friday) January 1st (Thursday) January 2nd (Friday) During this […]
Friday New Product: Brackets, Power Jack...
Woooo, new stuff, finally here! OpenBeam T Joining Plate, Anodized Aluminum - 2 Pack $1.90 T-shaped joining plates for all your OpenBeam creations! OpenBeam L Joining Plate, Anodized Aluminum - 2 Pack $1.90 L-shaped joining plates for all your OpenBeam creations! This one handily supports 45 & 90 angles. 5.5-2.1mm DC Power Jack - Female […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.