Yup, I've got a ticket in my hands to be at the Robotics Society of America's Summer Robot Games and Expo. Why? Well, Solarbotics wants to see what other roboticists are up to "out there", so our first stop will be San Francisco July 27th. So if you're in the Fisherman's Wharf area that weekend, […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
BIOBug / BEP Contest
Think you're good at modifying toys? Got a toaster with legs? A cat with wheels? A self-pruning Chia-Pet? Well, do we have a contest for YOU: Mark Tilden has confirmed with us that he's willing to donate two complete sets of Wowwee/Hasbro BIOBugs (4, one of each type) to the top two hacks/modifications to be […]
Holiday Shipping
Another year has snuck by, and here we are on the cusp of another winter holiday season! If you want to give a Solarbotics Kit (and we hope you do...) to somebody special this year, you should be aware of our shipping deadlines. It's not recommended to use ground shipping now (which can take up […]
Wednesday Cool Links: Theremin Goggles, ...
Shooting analog pictures, shooting bullets underwater, shooting… theremin noises from goggles, shooting… human-powered helicopters! if that doesn’t make any sense, see the links below: Steampunk theremin goggles A wicked build by [Sarah] - theremin steampunk goggles. Photo sensor will feel the amount of light and the slider would adjust the pitch of the sound produced. Check […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.