Thanks to some information provided to us by a very determined customer (Thanks Erin!), we've been able to pin down why some of your credit cards were being declined. We've been able to correct and verify that this bug has been resolved, so those of you who have been declined while using an otherwise valid […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Solarbotics WCRG mini-sumo workshop
The night before WCRG, and all through the office, not a creature was stirring...except two dozen mini-sumo robots - AAAHH! Thanks to Alberta Printed Circuits, we were able to sponsor a mini-sumo workshop to build 24 robots to compete in the next day's Western Canadian Robot Games.
MakeFashion 2014: Inputs and Outcomes
So what happens when Solarbotics meets up with a local fashion duo just 4 weeks before a techno fashion show? Some insanity. Some long hours. Lots of fun. Solarbotics helped several designers prepare for the MakeFashion Gala 2014, but there were a few we really worked closely on for the event. Pumping Fashion Lit by […]
New Parts
We've added to our new parts listing the 8212 Maxim Voltage Monitor, the dual AA & AAA battery holder, and the new 1F 2.5V aerogel capacitor. Of them all, the new super-capacitor is pretty cool...
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.