New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

November 28, 2012
Wednesday Cool Links

Here we go, it’s the W day again. Seems like the previous one was two infinities ago. During that infinite time we had plenty of opportunities to pick the interesting stuff floating around internets, and bring it to you: Headphone Light Show EL (electroluminescent) wire is a cool thing. Add it to the headphones and […]

October 31, 2011
DragonTail Robot Platform And A Dancing ...

Halloween is upon us, and it looks like everyone is testing out their costumes. For instance, the trees are dressing up (or down?) as Naked Trees, and all the leaves are dressing up as Multicoloured Dead Leaves. It's all very exciting. But we've keeping our heads down and churning out some great stuff to show […]

May 23, 2013
Thursday Cool Links

Well, it looks like we somehow managed to walk away from the Maker Faire unscathed. Going to the beach afterwards, though, has left us with some residual sunburns to suffer through. Thankfully, we got to return to some local weather that is wet, grey, and generally miserable. But enough of that! On with some neat-o […]

May 14, 2012
Project Monday: LogoTurtleBot

Question: What ever happened to punch cards? Nobody really knows, but the world became a much much darker place without them. There was something undeniably magical about making a computer do your bidding through feeding it a piece of paper with a bunch of holes in it ("THE ULTIMATE POWER IS MINE! I CAN NOW […]

1 77 78 79 80 81 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart