Ahoy mateys! Erm, perhaps an "Ahoy darlins!" would be more appropriate, due to the rapid advance of Valentine's Day. Yup, the 14th of February is only two-and-a-half weeks away. That means it's time to hunker down and get a certain something for that certain someone. And what better way to tell The Significant Other that […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Vibebots for fun
We do some stuff around the office just for fun once-in-a-while. One of these projects resulted in this set of Vibebots, built by Grant McKee. Simple, a bit noisy, but FUN!
Canada Post Service Interruption
Canada Post orders will not be shipping today due to the issues with some of their online tools. We apologize for inconvenience.
Project Monday: BEAM Solar Chariots
"Project Monday"? What the heck is that? We're giving our news postin' habits a bit of an overhaul. Here's the plan: instead of one massive newspost once a week, we're going to break things up a bit. Monday's we'll post a cool project or tutorial that might be fun to try. Wednesdays, we'll post some […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.