It's pretty amazing to see the adoption rate of 3D printers in the last few years, and the kind of creativity they bring out in people. I've seen quite a few variations, particularly while walking through the 3D printer villages at the MakerFaires I've already attended (either as a vendor or just a visitor), but […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
WCRG Coming quickly!
The Western Canadian Robot Games is quickly approaching! May 10 & 11; SAIT Heart Building. Solarbotics will be there again, sponsoring (among other things) our own SolarSpeeder race. Aim your solarspeeder through a 4" gap in a wall 8 feet away, and win a ScoutWalker II kit! No registration required - just come on down […]
Closed for Labour Day
Our office will be closed on Monday September 7, we'll continue regular office hours on Tuesday at 0900 MST.
Wednesday Cool Links: Instructables and ...
This week, we're kinda bored. The New Year has been ushered in, but now it's starting to feel so... old. Almost like the same 'New Year' thing happens every 12 months or something. So instead of just your normal smattering of links, this week we want to include something to make it a little bit […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.