Today August 21, 2017, we were treated to about 80% solar eclipse. In spite of the smoke, the weather cooperated so we couldn't miss this event. Pinhole projector boxes were made out of cereal and shipping boxes: Fancy ones were mounted onto a tripod, and a phone camera recording a time lapse video was taped to […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed on Monday August 6th
That's it. We've had enough. The weather is just too darn nice outside. So nice, in fact, that we quit. That's right, when Monday rolls around no one is even going to bother coming into the office. You heard us - we'll be closed on Monday, August the 6th. Go ahead and email and leave […]
"We are go-ing on a sum-mer holiday...
Hi all. Solarbotics & HVWTech will be closed for July 2, in lieu of our Canadian July 1st holiday. See you Tuesday!
The Solarbotics DIY Island & Repair...
What's the biggest event for Solarbotics in the spring? Calgary Comic Expo on April 27-30! This year we are going to be there as part of the DIY Island (booth 110) at BMO Centre, Calgary Stampede Park. DIY Island is a booth space shared between Solarbotics, Repair Oasis, Protospace and MakerFaire Calgary. Solarbotics will be […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.