Ok, yes, we know. This is yet another late cool link post, but... We have a good excuse, honest! We just got in a second laser (from Full Spectrum), and we were distracted for most of yesterday getting it up and running. So enough excuses - here's this week's batch of links: PVC Instrument, DRS […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Missed the flight...
We had an unexpected delay in San Francisco - so we are not shipping any orders on Tuesday, May 7th. But we are set for tomorrow so normal shipping will resume on Wednesday May 8th, our apologies for any inconvenience this may have caused.
Closed for Labour Day
As you may have guessed, Solarbotics will be closed Monday, September 06 for Labour Day. Enjoy the weather if you're not living in Alberta! We'll continue regular office hours on Tuesday at 0900 MST.
Monday New Product: Timing Belt & B...
GT2 Timing Belt, sold by meter $8.02 Sold by the meter up to 10M in length! If you want a 5M length, order 5. 608ZZ Double-Shielded Bearing, 8x22x7mm $1.07 For Bearings Sake! Let it slide! 693ZZ double-shielded bearing, 3x8x4mm $1.34 Friction Be Gone! These bearings will let you slide! MF83ZZ Flanged double-shielded bearing, 3x8x3mm $1.34 […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.