We're starting to get feedback on Sumovore modifications by our customers. Like, turning the Sumovore into a Room-rover. Or 18V motor operation modifications. Or 'Kaoken' double-voltage adrenaline charges when pushing an opponent. All sorts of stuff! We'll start featuring these modifications shortly, but until then, you may want to take a look at our own […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed March 29
Ok, so tomorrow is apparently not a regular Friday, but a good one. I would say, that is a very honest thing to call it, because what else would you call a Friday that is a day off? Sure, it's good. So that's what we are doing on that day - being closed and away, […]
Tilden on MEMS Technology
Here's a link to a Smalltimes article where they interview Mark (and a few others) about using MEMS (or Micro Electromechanical Systems) in the toy industry. Read More...
Maker Faire was a blast!
Well, we've been back for a few weeks now, and the demobots still have to be unpacked. It was a blast. From what we understand, attendance was up almost 50% over last year. Traffic was backed-up from the local highway to the fairgrounds. There were LOTS of new exhibits. We should know - we've been […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.