Whoops, we totally forgot. Tomorrow is good ol' Labour Day-bour, and you know what that means. Yup, we are closed on Monday, September the 3rd. You know, exactly how we just said in the post title. So the same stuff as usual - submit orders, leave messages/emails. We'll pick things up again and resume order […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Circuit: Shok
You want a simple Photovore? This very tidy design by Solarbotics' own Grant McKee is based on a technique developed by Mark Tilden - Shok architecture.
Freezer Burn 2017 Pendant
Freezer Burn is an Alberta Regional Burning Man celebration annually creating a temporary community out on the prairie. A few of us here at Solarbotics attend, and having access to all of the neat technology, we make an effort to bring special projects to the festival. Lit up projects work well since the event is […]
Gone to da Faire
"What gives, where are all the newsposts this week?" Well, let me tell you. We've been running around like crazy people (which comes disturbingly easy to most of us) getting ready for the Vancouver Maker Faire, which many of our staff (including your humble poster of news) will be attending. So you'll have to hang […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.