Well, we waited. Patiently you might say. After all, this Friday post is coming to you on a Saturday afternoon. But we still didn't receive any customer projects to show off. We don't ask much. Send us a photo. Maybe a handful of words to accompany it. But noooOooOooOOOoo. Now here we are, already part […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Good Friday & Canada Post
This is a quick note to let all our customers know that Canada Post will not be shipping on Monday. And we are closed tomorrow March 30th for Good Friday!
New Site!
Welcome to the new Solarbotics Website! We've been busy whipping Kenny the Web-boy with various types of wet noodles (use Fettuccini - heavier!) to get this new and improved site up to snuff. This year, we've moved the site to 100% ASP (yes, I hear the "boos" from the Linux camp over in Minnesota), which […]
New Product: Fosshape, Wonderflex and Bu...
Mini-360 DC-DC Buck converter $3.70 Super compact and capable, this DC-DC buck converter can knock down a voltage from 23V to as low as 1V with up to 95% efficiency. Wonderflex Heat-activated Composite Plastic Sheet $79.00 This is a heat-activated, formable polyester plastic sheet that is very popular in making prop armour and other rigid […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.