Halloween is upon us, and it looks like everyone is testing out their costumes. For instance, the trees are dressing up (or down?) as Naked Trees, and all the leaves are dressing up as Multicoloured Dead Leaves. It's all very exciting. But we've keeping our heads down and churning out some great stuff to show […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
New Catalog!
8th Edition is online! Get it here, or under the "Resources" tab - it's on the top bar.
Closed for Holidays
Just another quick note that Solarbotics will be closed for Victoria Day, Monday May 23. Any orders received after 2pm today will not go out until we open back up on Tuesday the 24th.
Robosapien video on solarbotics.net
Well, Solarbotics went to "Neeewwww Yorrrrk City" to the Toy Fair, and met up with Mark Tilden. He was kind enough to give us an exclusive interview / demonstration of the production-level version of the Robosapien. See the four videos at solarbotics.net! Update: The link got slashdotted, so we're pretty heavy on our bandwidth bills […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.