...Well, sorta. We won't have a full booth like we have in past faires, but that's because Austin is sooo far away, and it's not easy to bring all our gear down that far. So we'll be down there assisting in the Maker Store. Feel free to stop by and say hi! We'll be near […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Heartbleed & Solarbotics
As I imagine most of you out there have heard by now, there's a pretty serious vulnerability in the OpenSSL that was announced on April 7th called CVE-2014-0160, better known as Heartbleed. For those of you wondering what the heck this "Heartbleed" thing is, awhile back OpenSSL added a "heartbeat" feature which allowed servers and […]
GM5a's sold out!
Gahh! Man, are these Escap motors popular! We're already sold out of these high gear-reduction versions. We'll have to see what we can do to get more online soon...
Holiday Shipping Dates, More Sales
Well, we're already half-way through December and the days, snow, and cold temperatures keep rolling on. For those of you in need to get some last-minute shopping in before the holidays hit, you're in luck. For the next two weeks (until Dec 29th) we have two totally-awesome Arduino-type deals: Shieldpack (This promotion has ended. Better […]
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Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.