Thinking of coming to the Western Canadian Robot Games this year? Although the games don't have any BEAM events this year, we're still planning on being there to meet up with our customers (and enter a few 'bots in competition!). As usual, we're planning at also having our free annual post-event BBQ, so if you'll […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Useless (Xmas) Machines!
We're teaming up with Brett Coulthard of Saskview.com to get their version of the Useless Machine put together as a parts bundle. We just finished it Friday night, and quick-posted tweets & a few photos of it, and are shipping today! What comes in the bundle? Pretty much everything you need to successfully build a […]
Minor Additions and New Links
Boy, there's work to do on new websites. Link checking, spell checking, image links - all sorts of crap that doesn't have anything to do directly with robots! Even so, we've been able to put up a few new images of Mark Tilden's "Projectorbots" on the Photovores page. Yuck. Must do something about how hard […]
Solarbotics Holiday Hours
Solarbotics will be closing for the winter holidays as of Tuesday, December 24th. We will be open again December 30, 2002.
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.