Big news! We've put in an order to bring in a schwack-load (a scientific unit of measurement) of the new n' shiny Arduino Leonardo. We can't quite say when they're set to arrive, though, but we're hoping it'll only be a few weeks...ish. Looks like this will be a really popular board, due to the impressive […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed for Thanksgiving (Monday October ...
Our offices are closed on Monday, October 12th, 2015, and back to regular duties on Tuesday October 13th.
No, it isn't $30...
Sorry about that. The last ad for the ARDX Experimenter's Kit for Arduino? Wrong. Our graphics designer, Chris (yes, I'll give credit where credit is due) used an old template for our latest Servo Advertisement, and didn't change the price. No, it's not $30 - it's still $84.95USD. And continuing the blame-game, I gave him […]
Calgary Mini Maker Faire
... is over and it has been great. The weather cooperated, TelusSpark Science Centre grounds cooperated, squirrels cooperated, people checking out our booth were awesome, every single one of them. Check out some photos of the event on our Flickr stream. And our Marble Machine got featured in this great video by Paul Spenard: Not […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.