New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

May 1, 2013
Wednesday Cool Links: Flying Tacos, Atom...

We are back to out regular Wednesday Cool Links, and to celebrate this occasion, we are treating you with more Wednesday Cool Links. I know, pretty original, right? Grant Imahara gets a taco by copter at RoboGames 2013 (Video) While RoboGames is an exciting event as is, being attacked by taco-slinging Hex-copters is a whole […]

May 9, 2006
MAKE Magazine, Vol6...

Is on robots! Lots of BEAM Robots! Read More...

December 5, 2009
New stuff!

Well folks, the BEAM Anniversary sale has officially come and gone. So many of you jumped on those awesome deals that we extended them an extra four days before taking them down. Anyways, we have tons of great stuff to get through, so let's plow through starting with the new stock we've brought in over […]

April 9, 2010
Weekend Tidbits

Being April in Calgary, it should come as no surprise to any of you that yesterday we had a lovely blizzard which melted and froze, coating everything in a delicious layer of ice. This, of course, is somehow connected to the fact that Solarbotics El Presidante, Dave, is currently in Las Vegas where it is […]

1 57 58 59 60 61 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

cart