Just a quick note to say that our office is closed Monday, October 8 for Canadian Thanksgiving. We'll be back to work on Tuesday!
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
Just a quick note to say that our office is closed Monday, October 8 for Canadian Thanksgiving. We'll be back to work on Tuesday!
Hey Everyone, Sometimes the stars align and everything goes right... however, this was not the case for our recent sales flyer. Despite our best efforts to cancel/delay/time travel, it was sent out to the local Calgary area today. While we are still honoring the sale (with an extension until April 12th while supplies last), we […]
So when we created the Arc Reactor project to show off at the Calgary Comic & Entertainment Expo, we also quickly put together our version of NeoPixel Goggles. We now carry the goggles and NeoPixels that fit them, as well as two other sizes of these amazing addressable RGB LED rings.
Effective immediately, all the proceeds from the sale of Zendulum kits will be going to the Red Cross efforts in Japan. We'll change up the Zendulum laser artwork to note it as such shortly, and post the new pic. (Done!) Fractured Hinomaru inspired by James White's "Help Japan" poster.
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.