Well, it's once again that fantasmical time where we recap all the neat stuff we've been up to over the last week. There's nothing massively huge to announce today, but there are a few odds and ends... It's March, and St. Patrick's day is almost among us. For those of you who like to celebrate […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
At the Expo!
Bad news, everyone - we don't have any new OR shiny things to show off today. That's because we've been busy packing up to attend the Calgary Comic Expo, which runs this weekend, from the 27th to the 29th. We have a booth set up and will be showing off some of our cool stuff, […]
Circuit: Stepper Motor
This is a neat little one-chip circuit we originally tuned for use with our "SM1" Stepper motors. We've presently sold out of the motor, but this circuit has proved to be a good unidirectional (1-way) driver for small stepper motors.
New Product Friday: Introducing the Sola...
Lights. They're so purdy. Whithout 'em, we'd have one heck of a time to find things that would hypnotize us so effectively. So this week we have a few different LEDs that we're now carrying as well as... A NEW KIT! That's right, we're releasing a brand-new Solarbotics item with built-in blinky light technology. The […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.