We are working on fixing the bugs in the website, along with a number of other improvements. Some of you may already know that we are rewriting the ordering portion, making processing your BEAM needs that much easier. It is approaching it's release very quickly, we are just doing the final testing now! So give […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Misc Tidbits, Closed for Good Friday
Well, that magical time of year where rabbits poop magical chocolate eggs is almost upon us. And, as usual, Solarbotics will be closed for Good Friday, on April the 2nd. This'd be where we talk about how you can still send emails and submit orders, and that we'll answer any correspondence/messages and resume processing/shipping orders […]
Postal Strike - Update
So we came in to somewhat unfortunate news today, that Canada Post has officially locked out their workers and brought mail to a grinding halt in Canada. 'How does this affect me?' I hear you say. Well thankfully none of the other services we offer have been affected, and we're currently evaluating our options with […]
New Website Migration update
We've finally migrated our new site from the internal development platform to the host's development platform! What's that mean to you? After we reconfigure some settings and run a gauntlet of tests, we should be live in days/weeks, not weeks/months! Thank you for your patience. We'll make it worthwhile.
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.