We needed all our superpowers for the Calgary Comic & Entertainment Expo this past weekend, so we decided to create our version of Arc Reactor for the team to wear at the show in order to augment the intelligence and add superhuman-level multitasking and learning capabilities (imagination is key at the Comic Expo).
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed for Rememberance Day (Nov 11th)
Hey everyone! The first week of November has already slid by, and that puts us coming up to Remembrance Day, or Veteran's Day for our pals in the US. We'll be closed on Wednesday, November 11th to observe the event. We will resume the processing/shipping of orders and responding to any correspondence we've received when […]
Phones Are Down
Yes! Phones refuse to work and we are currently beating them into submission with a complete trust in our victory over them. Also, just to let you know, we haven't fallen off the face of the planet, we are just very busy getting ready to the Calgary Comic & Entertainment Expo, which will take place […]
New Items!
Besides introducing a whole new batch of Push-Pogopins (and their measurements) into the 'misc' category, we've just introduced our 'D2' Germanium Diode. This diode is pretty good - better than the 1N270 and 1N34 types, with a voltage dropout of only 0.36V at 50mA! We're not exactly sure what type it is, but since we […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.