New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

October 14, 2009
MakerBEAM

Ok, besides being a conjunction of two things we really love (Make Magazine & BEAM Robotics), it also is an open-source hardware project that is about little "T-Beams". This project is using the "KickStarter" model of sponsorship. Ask for pledges for the projects, and if the minimum is met (and it has - yay!), the […]

November 2, 2003
GM10's not here yet!

We fully expected that the boat would beat your copy of "Nuts and Volts". Apparently it hasn't! Our GM10's are due this Thursday (the 6th of November), so stay tuned for the official release then. No, we don't have pricing yet - it depends on what our total shipping cost comes out to be. Stay […]

February 18, 2011
Netduino!

Not just another *uino clone, as this uses a 32-bit Atmel AT91SAM7X ARM microcontroller. Sure, it uses the same form factor (well, except for the breadboard-friendly mini version), but the Netduino uses the .NET micro framework. What's that mean? Well, you're using a hugely more capable microcontroller (8-bit vs 32 bit), with much more memory […]

September 4, 2001
BIOBugs Update

News from Mr. Tilden: The official unveiling of Hasbro/Wowwee BIOBugs will be September 14, with a huge unleasing of 100 of these critters into the desert of White Sands, New Mexico. Additionally, Mark himself is slated to be on the Rosie O'Donnell Show sometimes on the week of September 17. This will coincide with the […]

1 34 35 36 37 38 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart