Purolator is one of our more popular couriers, and they've recently rolled out an update that we thought wasn't going to affect our website. Guess what? Why yes; yes it has. And on a Friday afternoon, we are unable to get anybody on their end to help us pin down the error location. That's not […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Happy First Week of September everyone! The kids are all back in school and there's that certain holiday right around the corner. Apparently Labour Day celebrates "the economic and social achievements of workers." And what a better way to celebrate than to not work! That's right - on Monday, September the 7th Solarbotics and HVW […]
Having Online Order Difficulty?
If you've been having any problem whatsoever with our online orderform, would you be so kind to fire us a quick message about it? We're trying to isolate a problem we're hearing about, but cannot reproduce, especially with the final "submit" button. A copy/paste of the error message to us would be greatly appreciated...
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.