New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

January 20, 2014
TechBurlesque Fundraiser on January 17

As a worthy conclusion for the last workweek on Friday night we attended TechBurlesque show, which was a fundraiser for the upcoming 2014 Make Fashion Gala & Fashion Show. It was hosted by Endeavor Arts Gallery located in the downtown Calgary. In preparation to the show we have donated a bunch of electronics and glowy […]

October 20, 2022
Autumn Creality 3D Printer Sale

Autumn! Time to gather your nuts, seeds and berries and hunker down for the winter, and warm yourself by the warmth given off by your …new 3D printer. Either as a tool to build your holiday decorations & cookie cutters, or as a gift to your favorite geek or geeklet, NOW is the time to […]

June 10, 2013
Project Monday: Musical Gears

Sometimes we get the opportunity to help out select people who are developing projects for a good cause. One of those things dear to our hearts is inspiring children with science and electronics. So when John Porter came to us looking for a hand to make a musical gear project as part of an exhibit […]

July 23, 2010
HVW Sale, Useless Machine, Pitsco

Fun fact: As I type this out, I'm doing so not while sitting at my desk, but sitting on it. I highly recommend you try it. Probably not very ergonomic, but hey. When the boss temporarily commandeers your chair, you gotta make do with what you got. So this week we have a few small […]

1 31 32 33 34 35 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart