Winter is not quite here yet. But close. It’s the second day of the last day of summer in 2013 today, according to the calendar at least. So lets prepare to that early by making sure all the new products are looked at. Now, how that makes sense? I am not sure. This was just […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Pendulum project
It's really nice to receive pics of projects people have built out of our book "Junkbots". Here's one of the latest: the Pendulum by Christopher Pepe. Nice magnetic suspension mechanism! Read More...
Canadian Thanksgiving, eh?
Sorry, our office is closed Monday, October 11 for Canadian Thanksgiving. Being further north, we have to eat our turkeys sooner. If we don't do it now and celebrate it with our American cousins next month, the turkeys freeze to the tundra, and we have to suck on Turkeysicles. Ick. We'll be back to work […]
WCRG 'Get Building' Sale
The Western Canadian Robot Games are fast approaching, so we're going to help spur on building by reducing the prices of our batteries by half! Get building - you only have less than 2 months to finish!
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.