I occupy a studio space in a building that is a former movie shooting facility turned into an artist hovel. The building itself is wonderfully old but the hallways are also full of ancient audio and video equipment from the movie days. One of the things that got the attention of our RnD and tech […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Well, we're already half-way through December and the days, snow, and cold temperatures keep rolling on. For those of you in need to get some last-minute shopping in before the holidays hit, you're in luck. For the next two weeks (until Dec 29th) we have two totally-awesome Arduino-type deals: Shieldpack (This promotion has ended. Better […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.