New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

October 6, 2011
BrutusBot, Peggy Sale, Closed Oct 10th

Hello, everyone! ... And without further ado, ladies and gentlemen, we present: THE BRUTUSBOT. /cue the fanfare of one thousand trumpets, a legion of marching drummers, seven tubas, and some guy named Donald busting out a wicked solo on a mandolin "Hark! What is this overwhelming contraption of might and thunderous presence?!", you must be […]

July 5, 2005
Yoicks! Lotsa new stuff!

Well, the pile of stuff we've just got in finally fell on me, forcing me to deal with it. Got some neat new stuff!: GMTT Traction tires for our GMPW and SW wheels. Ideal for mini-sumo robots! GMWW02 Wheel Watcher Encoder kits for the GM2/3/8/9 series gear motors, and GMWWS spacers (needed for GM2 & […]

November 19, 2019
Hello...? Is this thing on....?

This is was just a Test. This is a test of the Dave broadcasting system. If this was a real Dave, you'd be notified what to do in the eventuality that you met a real Dave. This has been a test of the Dave broadcasting system. *Beeeeeep*     Ok, it seems like we've got […]

March 20, 2010
Readin', Writin', & Instructablesin...

Well, it's been a few weeks since the last update. We have a few big projects on the burner - we're not quite ready to make any announcements yet, but keep your eyes open in the next few months. But don't fret - there are some things we can share with you this week. For […]

1 27 28 29 30 31 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart