New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

March 20, 2009
USB PICAXE Bundles

Hah! I told you! I told you! But did you believe me? NooOooOoooooOooo. What am I blathering on about, you ask? Well, we finally now have all the PICAXE Starter Packs available with USB cables instead of serial. There are four new bundles in total: PICAXE-08 Starter Pack (USB) PICAXE-18 Tutorial Kit (USB) PICAXE-18 Starter […]

December 11, 2010
Scribbler S2 in stock

Parallax is already sold out of the successor to the Scribbler. We have some still!

April 19, 2010
We Are Moving!!!!

We are moving from our current humble abode to a new location with more light, more atmosphere and more room!  Yes, Solarbotics & HVW Tech are moving on April 30, 2010 to our new location.  Don't worry, we'll still provide you with the same great products and service but from a location where we can […]

November 11, 2004
Remembrance Day

Solarbotics is closed for Remembrance day, to honour the memory of all those who fought in order to preserve our freedoms. Take the minute, and honour your war dead.

1 23 24 25 26 27 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.