If you're placing an order with us for a dimensionally small order and you're NOT getting the ground mail option, it's most likely due to a bug we're trying to isolate. If this is the case with your order, please use the comments field during the checkout process to indicate "Ground shipping requested". Sorry about […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Wednesday Cool Links: Laser Beam RC Tank...
I'm back from vacation! And to celebrate that exciting occasion, we are going to celebrate! With celebratory… celebrations… festivities! And with redundant repetition of words which signifies lack of vocabulary and general brain melting. Looks like it while take a while to completely return, because apparently my brain is still vacationing. I think some science […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.