I wasn't very interested when the new Hakko FX-888 soldering iron showed up, but as I opened it and explored more, I got to thinking "Dang - this is a nice iron...". It's small, heavy, made-o'-metal, and of Hakko quality. And it's better than the old 936 it replaces, in practically every regard. And it […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Missed the flight...
We had an unexpected delay in San Francisco - so we are not shipping any orders on Tuesday, May 7th. But we are set for tomorrow so normal shipping will resume on Wednesday May 8th, our apologies for any inconvenience this may have caused.
Cool Link Wednesday: Nixie Chess, Makerb...
It's July 4th! That means all of our pals to the south of the border are having a grand ol' time celebrating their independence from British colonialism and extra-terrestrial invasion. So in honour of their national holiday and the fact that it's a Wednesday, we have another round of neat links to sift through. Nixie […]
Rick and Morty Portal Gun
Every year a group of my friends have an engineering Secret Santa. The rules are simple: make something cool for under $20 that requires engineering to complete. In years past we’ve seen Google cardboard VR headsets that are 6DOF, match stick rockets, 3D printed fans that explode when used, 3D printed rockets with cardboard launch […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.