New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

January 22, 2010
Sensors, sensors, sensors & custome...

Alriiiiight. We've teased at it off and on for the past little while, but it's official - Solarbotics now carries sensors! Right now we've just added a big fist-full of distance / proximity sensors (17 items in total!), and a couple accessories. Stay tuned - we'll be adding more to these categories as well as […]

June 30, 2009
Closed for July 1st & 3rd

Yes, I know what you're thinking. "But you were just closed for, like, a bajillion days for Maker Faire!!" And yes, you'd be right. Except for the bajillion part - that's just getting carried away. Solarbotics (and HVW Tech) will be closed tomorrow (July 1st), and Friday (July 3rd). Standard rules apply - you can […]

August 21, 2013
Wednesday Cool Links: Digital Ruler, Pa...

I wonder what's going to happen if you stuff all the dry beer ingredients in your mouth? Would you turn into a foam spitting monster, a rabid-looking human? Read along, and you'll know what I'm talking about: Glassified: Augmenting a traditional ruler with digital functionality I am past needing this for school, but I sure […]

July 7, 2005
New Solarcell, the SCC3766

Ah, another new solar cell! See? There is a solar aspect to Solarbotics! Come check out the SCC3766 - it's a powerhouse!

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

cart