If you were trying to visit us here Friday/Saturday, you would notice that we were "404" (site down). Sorry about that. Our host ISP is going through some changes that are ...aren't... going as well as they'd like. Sorry about the problems. Shouldn't be nothing that we can't get fixed, as soon as I find […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
New Inexpensive Gearmotors!
Woohoo! We're thrilled to announce that Solarbotics is the exclusive importer for these Mark Tilden-designed gearmotors. 224:1 ratio, lots of torque, modifiable - these are idea for high-torque applications like walkers and turbots. Check the "New Items" listing on the left side for details, or view them directly here: GM2 (offset) or GM3 (90 degree) […]
Closed for Good Friday
Please be advised that Solarbotics will be closed this Friday, March the 25th. We will resume operations Monday, March 28th so any Express Orders that come in after 2:00pm this Thursday will not go out until Monday, March 28. Take it easy on the chocolate!
Project Monday: Laser Monitoring with Sy...
I'm Dilan, a relatively new hire here at Solarbotics, and I am in charge of product development and R&D support. I've got tons of experience with many things, and have seen Arduino as a staple in many projects here at Solarbotics. With its ease of use, powerful programming language, and vast online community, it has […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.