New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

July 12, 2007
BEP Application: Wilf Rigter Solar Power...

The following instructions detail how to build a Solar Power Smart Head version 3. The Head will seek light and when it finds the brightest source it will go into a low current standby mode. This version also comes with an low power FLED circuit to indicate when the head is active.

December 7, 2015
Monday New Product: Grove, Raspberry Rel...

Grove - 4 pin Female Jumper to Grove 4 pin Conversion Cable (5 PCs per Pack) $4.95 4 Pin jumper wire for easy Grove-to-Arduino connections. Infrared LED Emitter $0.50 Standard sized T1-3/4 infrared emitting LED. Raspberry Pi Relay Board v1.0 $29.40 The Relay Shield contains four high quality relays and provides NO/NC connections to control […]

March 22, 2013
Friday New Product: New Netduino and Rov...

Yaaaay, we finally have some new stuff to show off! Firstly, Secret Labs have released Netduino 2 and Netduino Plus 2 with some welcome upgrades. Netduino became even faster with more code space, and we have them in stock! Here's what else we have: Netduino Go Starter Kit $99.95 Love the Netduino but not a […]

July 10, 2015
Friday New Product: Grove

Grove - 4-Digit Display $7.25 4 digit displays are usually a 12 pin module. In this Grove gadget, we used a TM1637 to scale down the controlling pins into 2 Grove pins. Wireless USB Adapter $16.50 USB WiFi (802.11b/g/n) Module: For Raspberry Pi and more. Grove - Screw Terminal $3.50 Grove - Screw Terminal with […]

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

cart