New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

June 1, 2001
Downloads @ Solarbotics.net Is UP!

Due to minor issues with IP addresses all of our PDF files and videos haven't been available. But, it's up now and faster than ever! All of our downloads are now hosted on our own Solarbotics.net server! Any comments or problems contact the Webmaster. Read More...

March 14, 2017
Web Links Tuesday

Magnetic storage reaches the atomic level The magnetic field of a single atom is read and written, but it's not very stable (Via ArsTechnica) Magnificent Cardboard Airships by Jeroen van Kesteren Beautifully crafted and intricate fantastic ships made of cardboard (Via Colossal) Google X Levi's touch-sensitive denim jacket Embedded conductive threads make it touch and […]

July 11, 2007
BEP Application: Bare Bones PhotoVore

We like to have some play time at Solarbotics, and the "Bare Bones Photovore" is the results of one of these play sessions. It's a very simple (amongst the simplest, we'll hazard to say) light-seeking solar-powered robot, and find it easy to build using the Bicore Experimenter's PCB.

April 12, 2009
"Most Adorable Robot Experiment Ever"

Cute project in NYC with a friendly little cardboard robot that interacts with the "gruff" population of NYC ...And if you look closely, there's something about the wheels that look familiar!

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart