So, like, it's that magical time of year where we of Albertaville, Canada get a long weekend. We don't even have a reason anymore. We just figure that we ought to have one, so we come up with a name that sounds semi-official and run with it. "Quick, we need to figure out what to […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Our sympathy...
Due to the horrific events happening in the USA, Solarbotics cannot guarantee delivery of Priority or Airmail orders for the immediate future. Our sincerest sympathy goes out to the victims of this brutal and cowardly attack. May time relieve you of your sorrow, and the attackers face their justice.
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.