Well, we had a fun time at this year's Western Canadian Robot Games! Especially since Solarbotics' own Grant McKee won advanced minisumo with "Ender's Wraith", and although he also placed 2nd with "S.S. Solo" (but wasn't legally able to win 2 spots), the third place bump up went to...me! Dave Hrynkiw, with 2Strong2Bad! Besides the […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Solarbotics WCRG mini-sumo workshop
The night before WCRG, and all through the office, not a creature was stirring...except two dozen mini-sumo robots - AAAHH! Thanks to Alberta Printed Circuits, we were able to sponsor a mini-sumo workshop to build 24 robots to compete in the next day's Western Canadian Robot Games.
Shok Circuits
Here's a little something from Grant in the development lab - a very simple pair of circuits based on Mark Tilden's Bicore Shok architecture. This circuit makes for a very simple, effective Photovore robots, or even a photo-head. Take a look - schematics & parts listed included! We've also added a gallery entry for these […]
Wecome to the Beta Site!
Hi all. I went through the effort to invite y'all into our new digs, but didn't stand here at the door to welcome you in! So sorry... Please excuse the sawdust. I'm still pushing the people that push the brooms around here. No matter - everything will be tidied up in no time. The website […]
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