New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

January 9, 2019
What's New At Solarbotics

We've added new products to our website! Here's a quick look! ESP-01 Programmer / Adapter Module Programming an ESP0-01 (or any other ESP8266 variant) can be a bit of a button-toggling dance even after you get it wired up correctly. This handy little module makes it so much easier, by making completely buttonless and comes with a usb connector […]

September 2, 2015
Cool Links Wednesday: 3D Printed Things,...

3D Printed Violin It sounds beautiful, it looks gorgeous - this is what 3D printing should be! (By 3Dvarius, via Nerdist) 3D Printing Molten Glass Yet another 3d printing example of all things beautiful - the fusion of old (material) and new (technique). (Via Colossal) The Architecture of Radio Yay to the superpower of seeing […]

April 24, 2015
The Arc Reactor Project

We needed all our superpowers for the Calgary Comic & Entertainment Expo this past weekend, so we decided to create our version of Arc Reactor for the team to wear at the show in order to augment the intelligence and add superhuman-level multitasking and learning capabilities (imagination is key at the Comic Expo).

July 5, 2010
Pew Pew

You will not believe what happened today. Our boss showed up to work today wearing a red shirt with beige pants. BEIGE PANTS! Also, he just so happens to be leaning on the brand-new laser that was delivered not 20mins ago.  It's a 60W Eplilog Helix (which you may have figured out for yourself), and […]

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.