After a long hiatus, our PP3 chisel-tip pogo pins are back! And it looks like they're here to stay, so no more drop-outs in supply. I know that we use them for robotics applications, but there's a lot of people using them for other electronics purposes. Now you can get them reliably, and in quantity, […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
News: ActiveTech Electronics Calgary is ...
After over 25 years in the same location, it’s time to move on. Since having acquired ActiveTech last June, Solarbotics come to the conclusion we’ll be much better to merging operations under one roof. We’ll drop some product lines, but add a bunch of new ones at that time. Expect a store packed to the rafters with electronic parts and solutions! […]
Spyder Detail Pictures
One of the most popular BEAM Walkers ever built was Mark Tilden's VBug 1.1 - Spyder. We've recently had the opportunity to shoot a series of high-resolution detail pictures of this robot, which we're now making available to you!
So long, and thanks for all the fish!
And so closes a great 5 year run, my thanks goes to Dave & Cheryl for all they have provided, to our interesting customers and the friends I have made along the way. I do plan on remaining quite active in the robotics field and attend what competitions and events I can. If you have […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.