New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

November 24, 2010
Ardweeny BackPack - Red and Blue!

Finally got them through the Pick and Place machine, tested, and ready to go. Check out the blue and green versions! (We're still kicking around a VU-type Greeeeen/Yel/RED version too. What do you think?) By the way, we've got some pretty decent sample code on how to use your Ardweeny Backpack (and thusly, any Arduino-compatible) […]

July 14, 2006
Make 06 Trimet

Eric L. was so kind as to send us a link to a video of his Make 06 Trimet on YouTube. If you want to build your very own Trimet you can get all the parts here, and if you don't have the magazine, you can buy it here. Order both together and get 10% […]

November 3, 2003
Basic Stamp 2 Sumovore code

For those of you with the Basic Stamp 2 addition* to the Sumovore here is some Code to get you started. You will need to download the Editor from Parallax to load and edit the code. *The BS2 add on board will be up for sale very soon

December 22, 2007
Well, that was a busy December...

Hi all. The staff at Solarbotics/HVW Technologies has been worked hard these last six weeks leading up to the winter holiday, so we'll be open again December 27/28, and again for regular hours January 2nd. Hope the holidays are good to you too! Regards, Dave Hrynkiw President, HVW Technologies/Solarbotics Ltd.

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.