And so closes a great 5 year run, my thanks goes to Dave & Cheryl for all they have provided, to our interesting customers and the friends I have made along the way. I do plan on remaining quite active in the robotics field and attend what competitions and events I can. If you have […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed Monday for the holiday
Not sure what holiday it is, but my calendar says that nobody will be in on Monday "for the holiday". We'll be back to work Tuesday morning, promise!
Junkbots book review
We're happy to say that our new book is being pretty well received! Check out this review at StreeTtech.com!
New Catalog!
We've just printed off our latest catalog, and if you've ordered from us in the last year, or asked for one, expect a copy in the mail shortly! Or if you can't wait, download a copy in PDF format now (1.9Mb)!
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.