Our trip to RoboMaxx was great fun, and StrongBad did it again, winning first place in the Advanced Mini-Sumo competition! The GM6 gear motors did their job, rarely failing to give StrongBad the ability to power opponents out of the ring. We also entered our Sumovore Sumo robot kit (officially available in a day or […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
New stuff!
Well folks, the BEAM Anniversary sale has officially come and gone. So many of you jumped on those awesome deals that we extended them an extra four days before taking them down. Anyways, we have tons of great stuff to get through, so let's plow through starting with the new stock we've brought in over […]
Labour Daybour, New PICAXE Items
Happy First Week of September everyone! The kids are all back in school and there's that certain holiday right around the corner. Apparently Labour Day celebrates "the economic and social achievements of workers." And what a better way to celebrate than to not work! That's right - on Monday, September the 7th Solarbotics and HVW […]
Vibebots for fun
We do some stuff around the office just for fun once-in-a-while. One of these projects resulted in this set of Vibebots, built by Grant McKee. Simple, a bit noisy, but FUN!
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.