This is a random photograph of the sun the other day for attracting attention. Now, you can see what we got to offer this week: USB A Female DIP 90 $1.25 These type 'A' female USB connectors are the standard when it comes to connecting peripherals to your project. LED Embers - Pack of 6 […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed July 1st for Canada Day
Did we forget to mention that we're currently closed for Canada Day? I think we did. So, yeah. We're not really around for the rest of today, but we'll be back in action tomorrow to return phone calls and emails and ship your orders. Now if you'll excuse me, I need to get back to […]
More RoboRaptor news...
Got another update from Chance "knitsu" Brown that he's got some high-resolution images and videos of his Roboraptor online now. After some initial browsing, didja know that there's going to be two books on the Robosapien soon? And there's several online communities? (Here's one)
New RoboRapter/RS2 info!
Just got a note from Chance "knitsu" Brown, who's got a new flurry of RoboSapien & Roboraptor stuff on his website. Take a boo here! Oh, did I forget to mention RoboRaptoronline?
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.