So as some of you have noticed our new site went up yesterday, but unfortunately not without some issues. Today is a day of bug hunting, (which makes the Weyland-Yutani shirt I'm wearing even more appropriate) and thanks to the efforts of those of you who have taken the time to email me I've been […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
New Treads...nummy!
We've got an inventory in of treads, cogs, and idlers that mate up with our GM2/3/8/9 gear motors! You wanna build a photovore or Herbie with attitude? Get at it! You may want to pay special attention to the GMTPkg tread deal. It includes a pair of GM2/3/8/0 style gear motors, so you're ready to […]
Server Upgrade
Our website has been upgraded to a new server, so please be kind and forward any glitchs or problems to Andrew.
Herbie Reviewed
Here's a link from Gareth Branwyn at Streettech for his review of our new Herbie the Mousebot Kit!
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.