HELLO EVERYONE, AND WELCOME TO THIS WEEK'S EDITION OF STUFF THAT'S NEW. But before we get started, how about some light-hearted entertainment, yes? Chances are you've heard of the Toronto International Film Festival. It has something to do with those fancy moving pictures that seem to be all the rage these days. You might recognize […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Due to minor issues with IP addresses all of our PDF files and videos haven't been available. But, it's up now and faster than ever! All of our downloads are now hosted on our own Solarbotics.net server! Any comments or problems contact the Webmaster. Read More...
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.