We've got the official "OK" to open up registration for the 2003 LANL BEAM Workshop in Los Alamos, New Mexico. The 3-day workshop is from May 1-3, with the 1-day following on May 4. Check it out at any of the following links: Direct IP link (until the following DNS entries echo through the web) […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
NAIT Robot Challenge
Solarbotics went up to Edmonton, Alberta this last weekend to help out with the Northern Alberta Institute of Technology's Sumovore Mini-Sumo workshop/Robot Challenge/Open House, and to show off our wares. Give it a visit! Yes, yes, the Sumovore will be on sale for the first time tomorrow!
Rainbow Brite Dress Project
Cosplay at Solarbotics We have a bit of a rule here. If there's a project we want to do, somebody has to have the passion for it. The drive, the dedication, the "kick-the-right-people-in-the-butt-to-get-it-done" drive. In this case, the project is a Rainbow Brite Dress, as spear-headed by our warehouse chief-elf Lyn Janelle (costume concept, design […]
Order form shipping glitch
If you're placing an order with us for a dimensionally small order and you're NOT getting the ground mail option, it's most likely due to a bug we're trying to isolate. If this is the case with your order, please use the comments field during the checkout process to indicate "Ground shipping requested". Sorry about […]
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Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.