New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

May 17, 2002
New Parts

We've added to our new parts listing the 8212 Maxim Voltage Monitor, the dual AA & AAA battery holder, and the new 1F 2.5V aerogel capacitor. Of them all, the new super-capacitor is pretty cool...

May 8, 2010
Moved In and Headin' Out

What a cah-razy week we've had. We're officially all moved in at our new location. There are still mounds of boxes to unpack and things to organize and some renovations to finish, but, all things considered, it went pretty well. If you happen to know where my USB extension cable went, though, I'd love to […]

May 25, 2006
Closed for St. X-Men Day

Solarbotics will be closed between 11:00 AM and 3:30 PM MST on Friday, May 26th to celebrate the III some-what annual St. X-Men Day. We will respond to calls as soon as we get back.

October 20, 2011
The Many Faces of SAFE

The SAFE (Solarbotics Arduino Freeduino Enclosure) is a marvelous contraption of laser-cut acrylic that makes a complete enclosure for your Arduino project. It gives you a protective shell with enough room for a basic shield, with knock-outs for power and USB connection. It even has a power switch. The big problem with Arduinos and Freeduinos, […]

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

cart