Bad news, everyone - we don't have any new OR shiny things to show off today. That's because we've been busy packing up to attend the Calgary Comic Expo, which runs this weekend, from the 27th to the 29th. We have a booth set up and will be showing off some of our cool stuff, […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Solarbotics Antweight
Adam Conus sent us a nice little message about his antweight combat robot The Fly.: Western Allied Robotics is kicking off another year of antweight combat events and I need new motors. (Because I'm very, very hard on them!) Still, they're cheap and light. Check out- http://home.comcast.net/~conusa/adam.htm to see the robot complete with solarbotics sticker!
3D Printed frame for Line Follower
Ohhh, we like 3D printers. We're working with the local Protospace to fund-raise for a Makerbot. I want to see one of these Line Follower chassis (especially as some of the parts look particularly familiar!). LOVE open source hardware!
Friday New Product: LEDs, Battery Holder...
Product that is back in stock - is this considered old or new news? I say it's good, because it's a BrutusBot that has regained its chassis and the rest, came back from vacation and ready to take over the world again:And we got some new stuff as well: Evil Mad Candle Flicker LED Assortment […]
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Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.