Ok, so tomorrow is apparently not a regular Friday, but a good one. I would say, that is a very honest thing to call it, because what else would you call a Friday that is a day off? Sure, it's good. So that's what we are doing on that day - being closed and away, […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Pogo Pins are back!
After a long hiatus, our PP3 chisel-tip pogo pins are back! And it looks like they're here to stay, so no more drop-outs in supply. I know that we use them for robotics applications, but there's a lot of people using them for other electronics purposes. Now you can get them reliably, and in quantity, […]
Closed for Labour Day
As you may have guessed, Solarbotics will be closed Monday, September 06 for Labour Day. Enjoy the weather if you're not living in Alberta! We'll continue regular office hours on Tuesday at 0900 MST.
Arc Reactor Kit Assembly Instructions
Arc Reactor Kit Build Instructions Here's a quick blog on how to assemble the Arc Reactor Kit - Limited Edition. 1. Remove brown paper from all 4 acrylic pieces - the pieces are actually clear, so remove all the paper from both sides.
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.