Although according to some sources Canadians in general (and Solarbotics in particular) have long since gone into hibernation, some autonomous robots (or Russians) are still purchasing new product and producing content, through some coincidence of stray electric impulses. Among the wandering flickering lights of deserted offices, with Canadians gently tucked away in the corners and […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Ardweeny BackPack - Red and Blue!
Finally got them through the Pick and Place machine, tested, and ready to go. Check out the blue and green versions! (We're still kicking around a VU-type Greeeeen/Yel/RED version too. What do you think?) By the way, we've got some pretty decent sample code on how to use your Ardweeny Backpack (and thusly, any Arduino-compatible) […]
Christmas? What do you mean it's Christm...
Yeeks! Jeez, it's snuck up on me too... If you want to get your favourite solder-geek a new project for Christmas, keep in mind that our deadline for shipping is approaching. For US orders, your option is Purolator/DHL Courier (2 business days, so Wednesday the 21st by 2:00pm MST at the latest!). Domestic (Canadian) orders […]
Friday New Product: Metric Hardware
It's another Friday and we are back with the product that makes sense - it is metric! It is not measured in twips, poppyseeds, barleycorns, yards, furlongs, or any of this funny stuff. It's your good old straightforward decimals. Metric 2.5mm Hex Nut - 25 Pack $4.00 Metric M2.5 Hex Nut, in packs of 25, […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.