So as we mentioned last week, our contest to name our upcoming GVS Ardweeny Backpack had come to a close. We've had a chance to sift through all the submissions, and the results are IN. This would be the part where someone hands someone else a secret-lookin' envelope, but because I can't spot any envelopes […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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New Things In The Pipe
Well ladies and gentlemen, I'm sure we can all say at this point that our current website is in need of a bit of love (we certainly think so). Now's your chance to speak up and tell us what kind of shiny new features you'd like to see implemented in the new site. We've already […]
Christmas/New Years Holiday Hours
Well, it's that time of year for the Solarbotics staff to go spend time with friends and family. With that said, we hope that you all have a safe and happy holiday season, whatever your plans may be. Wednesday, December 24 - Sunday, December 28 -- Closed Monday, December 29 - Wednesday, December 31 -- […]
Friday New Product, and Useful News on t...
Continuing in the tradition of mixing up the previously purely on-topic posts, we have a few things to announce today, other than bringing you still-brand-new-cool product. First off, the announcement from our Chief Geek: Make Something Useless Useful At Solarbotics, we put in substantial effort in creating kits for people to use to fulfill a […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.